Frequently Asked Questions By Guests
What is the nearest airport and how far is it from the homes?
Our properties are located a short 30 minute drive from Tampa International Airport and a short 20 minute drive from St Petersburg/Clearwater International airport. Both airports have rental car agencies within the facility.
Is there a security deposit to rent our homes?
In lieu of a security deposit we offer rental damage protection insurance through CSA Travel Insurance. For a low $49.00 you can avoid tying up a large security deposit and benefit with $3,000.00 of accidental damage protection.
Can we check in before 4 or check out after 10?
Check in is after 4:00 PM and Check out is before 10:00 AM. We appreciate your planning of check in time and check out time accordingly as these times can rarely be adjusted due to demand and time required getting the homes ready. Check out requests after 10:00 AM are usually not allowed and will result in ½ day’s rental rate only with prior approval. This request cannot be allowed if a guest is to arrive that day. Similarly, check in before 4:00 PM usually cannot be accommodated.
What do we need to do to check out?
A detailed check out procedure and other helpful information about the home is located in our informational booklet for each property. Check out is before 10:00 AM and we ask that you leave the home in a similar condition as you found it. Any sheets that were used should be gathered together in one place and all towels and dishes washed and put away.
Is there a baby gate installed around the pool?
Many of our properties have a baby gate fence that can be installed around the pool. A baby gate fence is very common in Florida and consists of a four foot high mesh fence with child proof closers. The gate is very easy to install and take down. Just let us know you will need it and we will make sure it is installed for you in homes that have them.
How far is Orlando and the theme parks?
Orlando and the Disney World, Universal Studio, SeaWorld theme parks are a 1.5 hour drive East on Interstate 4. For a comprehensive list of local attractions with phone numbers and directions be sure to visit our Things To Do page.
How close is the nearest beach?
Our properties are located just a few minutes by car from the beach? Our area boasts some of the best beaches in the world and we encourage you to explore all of the beaches of Pinellas County. The beach literally extends for miles from Palm Harbor down to St Petersburg. Our Things to Do and Local Hangouts and Beaches pages on our website provide extensive information about the area for you complete with links to our favorite spots.
Are linens and towels included with the rental?
Yes. We provide one set of sheets per bed and bath towels for the maximum occupancy limit. We also provide a handful of beach towels for your use. Additional towels can be brought by the guest and are the responsibility of the guest.
Are there grocery stores and restaurants nearby?
Absolutely. There are numerous grocery stores and fabulous restaurants nearby. We list all of our favorites and addresses on our Things to Do page of our website for your convenience.